Our Resources

Asking Questions.

Our company relies on each of us to speak up. This means we ask questions and seek help when we’re unsure of the right thing to do. Speaking up makes us a better company by enabling us to identify and resolve problems early.

Reporting Concerns.

It is essential that each of us reports any potential violations of our Code, our policies or the law. If you have a concern, report it immediately to one of the following:

  • A manager
  • A local or global Human Resources representative
  • A member of the Legal & Compliance team

If you feel that reporting to one of the above is not an option, you may also report your concerns (with the option to remain anonymous) through the following means:

  • Email: codeconnection@mccain.com. This email is monitored by our Global Compliance team. Your concerns are kept as confidential as possible, given the nature of the concern and the steps that may be required to investigate it.
  • Online: at www.mccain.ethicspoint.com
  • Ethics Helpline: a third-party call centre (where available). The Ethics Helpline phone numbers are below.

The Ethics Helpline and website are available 24 hours a day in multiple languages. In some jurisdictions, McCain has adopted whitsleblower policies in accordance with local requirements. If applicable, you may also communicate your concerns in accordance with your local policy.

Any potential violation of our Code will be investigated appropriately. It is each employee’s obligation to cooperate fully and truthfully with any investigation. Any employee who does not cooperate may be subject to disciplinary action.

Ethics Helpline Numbers

  • Argentina
    0800-444-9123
  • Australia
    1800 512 414
    then 888-622-2468
  • Austria
    Number pending
  • Belgium
    0800-81-975
  • Brazil
    0800-047-4158
  • Canada
    770-776-5620
    or 888-622-2468
  • China
    400-9-901-429
  • Colombia
    01-800-5-1-80529
  • France
    0800-94-86-69
  • Germany
    0800-7243506
  • India
    Number pending
  • Italy
    800-902-912
  • Japan
    0120-914-144
  • Korea
    Number pending
  • Malaysia
    Number pending
  • Mexico
    18002530411
  • Netherlands
    0800-020-0781
  • New Zealand
    0800 753 253
  • Poland
    800-702-828
  • Russia
    8-800-333-7489
  • South Africa
    0800000503
  • Spain
    900-822-569
  • Sweden
    Number pending
  • United Kingdom
    0800-028-6914
  • United States
    770-776-5620
    or 888-622-2468

Zero Tolerance for Retaliation.

It takes courage to speak up when something’s not right. We depend on all of our employees to express concerns and to report possible violations. Rest assured that the company does not tolerate retaliation of any kind against employees who report concerns in good faith. Employees who support an investigation are also protected from retaliation. If you experience retaliation, report the matter immediately.

Waivers.

In rare circumstances, following our Code may cause significant hardship. In those situations, you may request a waiver of our Code. Consult with a member of the Legal & Compliance team if you believe you need a waiver.

Resource List.

  • Competition Law Compliance Policy
  • Competition Law Guidelines
  • Global Acceptable Use Policy
  • Global Anti-Corruption Policy
  • Global Authority Limits Policy
  • Global Corporate Card Policy
  • Global Data Breach Reporting Procedure
  • Global Digital and Social Media Governance Policy
  • Global E-mail Guidelines
  • Global Employee Privacy Policy
  • Global Environmental Policy
  • Global Media Policy
  • Global Privacy Policy
  • Global Procurement Policy
  • Global Records Management Policy and Supplements
  • Global Safety Principles and Management Commitment
  • Global Travel and Expense Policy
  • Incident Reporting and Investigation Policy
  • Outside Directorships Policy
  • Regional Drug and Alcohol Policy
  • Supplier Code of Conduct
  • Sustainability Reports
  • Visitor Safety Policy

See your Local HR or Legal Team for regional policies, standards and guidelines.

Food for Thought

“Good ethics is good business.”